In the browser, I get the following error message: "An error occurred. Please make sure you have entered the code correctly and in a timely manner." In the mobile app, the error message is: "Incorrect code." I have waited before requesting a new code and made sure to use the latest code received. I have also tried logging in through both the browser and the mobile app.

I reinstalled the UpRock app and my previous wallet is no longer available. I have my original UpRock Key saved, but I cannot find an option to restore or import my existing wallet. The app only offers me the option to create a new wallet.

Is there a way to restore my previous wallet using my UpRock Key?

I want to recover my original wallet, not create a new one.

Thank you.